Frequently Asked Questions
Everything you need to know about our premium non-alcoholic spirits.
Are your mocktails completely alcohol-free?
Yes, all products from The Mocktail Club are 0.0% ABV, crafted using natural botanicals and extracts to provide a sophisticated flavor profile without the alcohol.
How long does shipping take?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days, and you will receive a tracking number as soon as your package leaves our warehouse.
What is your return policy?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement or refund.
Are your drinks vegan and gluten-free?
Absolutely. We pride ourselves on using clean, plant-based ingredients. All of our mocktail blends are vegan-friendly and gluten-free.
Do I need to refrigerate the bottles?
Our products are shelf-stable until opened. Once the seal is broken, we recommend refrigerating the bottle and consuming it within 7-10 days for optimal freshness.
Do you offer subscription discounts?
Yes! You can save 15% on every order by joining our 'Sip & Save' subscription program, which allows you to choose your delivery frequency.